Privacy Policy

Information we collect

• Account details supplied by your sign-in provider, such as name, email address and account identifier.
• Prompts, uploaded media, generated videos, edits, project history and support messages you choose to provide.
• Payment status and order references. Payment card details are handled by the payment provider and are not stored by TakeOne.
• Basic product analytics, device information, error details and service logs used to secure and improve the product.

How we use information

• Provide video generation, editing, storage, delivery and account features.
• Process purchases, prevent duplicate charges, restore failed generations and investigate abuse.
• Monitor reliability, understand product usage and respond to support requests.

Service providers

TakeOne may send the minimum necessary data to hosting, authentication, analytics, email, payment, media and AI providers. Current infrastructure can include Google Cloud and Firebase (hosting, sign-in, database, storage, rendering and AI models), Convex, PostHog, Resend, Dodo and connected media providers. Their handling of data is governed by their own terms and privacy policies.

Narration in Hindi, Tamil, Telugu, Bengali and Marathi is spoken by Gnani (Vachana), a provider outside Google Cloud. For those languages TakeOne sends the narration script to Gnani and receives the spoken audio back. Uploaded video, account details and payment information are never sent to Gnani, and narration in every other language stays with Google.

Storage and retention

Uploads and outputs are private by default. We retain account and project data while your account is active and as needed for billing, security, dispute resolution and legal obligations. Product retention periods may change as storage controls are added. You can remove eligible uploads in the product and request account deletion by emailing arunkumarv1530@gmail.com.

Your choices

You can disconnect Telegram, remove eligible uploads, control optional preferences and request access, correction or deletion of your personal information. Some records may be retained when required for payment, fraud prevention or legal compliance.